Year 2015 at SK ID Solutions
We started offering certification services in Irish tachograph project.
We finished two international projects granted by the EU: FutureID and STORK 2.0. In addition, we carried out a project called Ex-MID together with AS Cybernetica. The project was supported by EAS and as a result, SK is ready to prove Mobile-ID service to a remarkably wider market than just Estonia and Lithuania.
The user amount of Mobile-ID in Estonia grew by 40% on annual basis up to entirely ca 75,000 users. This was largely thanks to the project NutiKaitse 2017, but also the updates in the service itself. All the MIDs issued by Estonian telecom operators are now valid for 5 years. Also, all the operators are using a common application and service environment. The number of Mobile-ID transactions increased even a bit more – 42% compared to last year – which means the addition of new and active clients.
By the end of the year, we stopped using SHA-1 and RSA 1024 algorithms in our main information systems and issued service certificates with stronger cryptography.
Regarding service availability we fulfilled our promises and got good feedback from our clients. The year 2015 included a couple of incidents which pointed out weaknesses in data quality.
For our customer support, the year was the busiest so far (over 80,000 requests). This was due to several software updates that required additional actions on user’s or service provider’s side. Our specialists were very good at supervising and managed it well.
As a tradition, SK Annual Conference 2015 took place in November. Conference’s keynote speakers included Joseph Leibenguth, Gemalto’s technical advisor, and Richard van Hooijdonk, a renowned speaker and trendwatcher. Speakers also focused on eIDAS and international interoperability, new Mobile-ID and its possibilities, secure development, as well as cryptography and crypto currencies.
e-Residency kept living up to its potential: by the end of the year more than 7,000 e-resident’s cards were issued. Starting from May, it became possible to apply for e-Residency online and once the application was approved, just one face-to-face meeting was required to receive the card.